CLOUD INFRASTRUCTURE
Public Cloud: Microsoft Azure; Amazon Web Services (AWS); Google Cloud Platform (GCP); Zettagrid
Private and Hybrid Cloud: Multisite and cloud-integrated network architecture; Datacentre modernisation and consolidation (VMware, Hyper-V); Remote access and site-to-site VPN architecture; Secure remote access gateways (Citrix/Xen, Fortinet, Microsoft); IP WAN and MPLS
Domain and Edge Services: Domain and DNS hosting (Cloudflare, Oracle/Dyn, AWS Route 53); Application caching and security (Cloudflare)
Application and Database Hosting: Enterprise application access gateways (Citrix/Xen, Microsoft); Web server configuration (IIS, Apache, NGINX, PHP server); Commercial hosting management (Plesk, cPanel, WordPress); Database hosting (FileMaker, MySQL, Microsoft SQL)
SECURITY
Directory Services and Access Control: Microsoft Active Directory ADDS and Azure AD; AWS Identity and Access Management; Google Workspace and Cloud IAM; macOS Open Directory; macOS and Linux Active Directory integration; SSO and MFA provisioning
Network and Endpoint Security: Application firewall hardening (WAF); Network IDS/IPS (Cisco, Microsoft); Endpoint security (Microsoft Endpoint Protection, Sophos endpoint and hypervisor security, Trend Micro SPS); Traffic analysis and monitoring (Cisco NetFlow, Paessler PRTG, SNMP)
Domain-based Security: SSL certificates; DNS-integrated security (DNSSEC); Email security (SPF, DKIM, DMARC); Cloud proxy (Cloudflare)
Auditing, Penetration Testing and Accreditation: Coordination of Cyber Essentials Plus certification (CE+); Discrete third-party penetration testing and security auditing programmes for senior leadership teams; Cyber insurance auditing and operational vulnerability assessments
Business Continuity and Disaster Recovery: RTO and RPO planning; Offsite and multicloud replication; Disaster recovery programme testing; Hypervisor- and file-level backup solutions (StorageCraft, Veeam Backup and Recovery, Veritas/Symantec Backup Exec)
NETWORKS
Architecture: Enterprise and industrial network configuration (ADVA, Cisco, Dell EMC, Fortinet, Hirschmann, HPE, Juniper, Moxa, SonicWALL, WatchGuard); Wireless configuration (Cisco Meraki, Motorola, Ruckus, SonicWALL, Ubiquiti Unifi); Multisite link architecture (structured cabling, wireless and satellite HLD); Fault-tolerant routing and switching (IP and VLAN architecture, OSPF and EIGRP, BGP); Fault-tolerant and load-balanced WAN solutions (layer 2 and layer 3 services); Cloud and multisite network integration
Enterprise DNS and SDN Solutions: Enterprise DNS (Cloudflare, Oracle/Dyn, AWS Route 53); SDN architecture and implementation for small and midsize organisations (Fortinet, Hyper-V, Ubiquiti Unifi, VMware NSX)
Delivery and Partners: Planning and wayleave (RAMS); Reseller and wholesale network agreements (Amcom/Vocus, BT Australia/UK, Colt, Exponential-e, Openreach, Telstra, ZettaNet; Peering agreements for hosted services and datacentre interconnectivity
Voice and Video: VoIP (SIP) and video (3CX, Asterisk, Avaya, Cisco, GFI/Kerio, Mitel, Polycom); PSTN and PABX integration; IP multicast
VIRTUALISATION AND STORAGE
Cloud Virtualisation and Compute: Scalable VPS (AWS EC2 and Lightsail, Microsoft Azure); Multisite VDI (VMware and Hyper-V)
Cloud Storage: Product manager, proprietary cloud solution (AXIS File Volumes and AXIS Databases); Performance-tiering and replication architecture (AWS EBS and S3, Azure Disks and Files, Google Cloud Storage); Enterprise cloud storage (Nasuni Cloud Storage Gateway)
Databases: Replication and performance architecture; Public cloud and private datacentre hosting (Microsoft SQL and MySQL)
Enterprise Virtualisation and Containers: High-availability (HA) and fault-tolerant (FT) virtualisation (Microsoft Hyper-V, VMware vSphere, Stratus everRun); Virtualised desktops (VDI) and applications (Microsoft Remote Desktop and RemoteApp, Citrix XenDesktop and XenApp, VMware Horizon); Hypervisor power management (iLO/iDRAC); macOS Server virtualisation (Parallels); Containerisation (Docker, Windows Containers)
Enterprise Storage: Scalable network storage architecture (SAN, NAS) (Dell EMC, HPE, IBM, Synology, QNAP); Hyper-converged infrastructure (HCI) (Azure Stack HCI, Microsoft Storage Spaces Direct, VMware vSAN); Multisite iSCSI and SNS architecture; Capacity planning, tiered storage and performance caching; Data deduplication (Microsoft Data Deduplication, Symantec Deduplication Storage); Microsoft Distributed File System architecture (DFS); Windows Server storage clusters (Microsoft Storage Replica); macOS AFP integration (Acronis Access Connect)
SERVER AND ENDPOINT MANAGEMENT
OS: Microsoft (Windows Server, Windows Desktop); Apple (macOS Server, macOS); VMware (ESXi, vCenter Server, vSphere); Citrix/Xen Hypervisor; Business-ready Linux distros (CentOS, Debian, QNAP QTS, Synology DSM, Ubuntu); Mobile platforms (Android, iOS, iPadOS, tvOS)
Configuration and MDM: Zero-touch deployment (Microsoft Autopilot, Apple Business, Fleetsmith); Enterprise deployment and imaging (Microsoft System Builder Program and WDS/MDT, Acronis, Symantec Ghost Solution Suite); Application packaging (Microsoft Endpoint Manager/Intune, PDQ, Symantec); Microsoft endpoint configuration (Group Policy, Microsoft Endpoint Manager/Intune MDM, SCCM/SCOM, WSUS), Apple configuration (Apple Configurator, Apple Profile Manager, Apple Business/Fleetsmith MDM, Jamf MDM); Android Enterprise
SCRIPTING, AUTOMATION AND CODE
Configuration and deployment (PowerShell, Bash, YAML); Microsoft 365 PowerApps; Web application troubleshooting and testing (HTML+CSS)
APPLICATIONS
Architecture, Engineering and Design: BIM, CAD and design suites (Adobe, Autodesk, Bentley, Serif/Affinity, Trimble, Vectorworks); Project information management (PIM) (Atvero, Newforma, Union Square); Digital asset management (DAM) (Adobe, Extensis, OpenAsset); Clustered encoding and rendering (Compressor, Rhino, V-Ray); Remote sensing (RS) and GIS solutions for agriculture and natural resources
BMS and Controls: Integration of enterprise building automation systems (BAS BMS HVAC) for healthcare, property management and horticulture (APC Schneider Electric, Eaton, GE, Honeywell, Johnson Controls); Network security and monitoring; Access and surveillance
Financial Services: Front- and back-office processes and CRM (Bank of America Merrill Lynch, BNY Mellon Pershing, Complii); Premium network services (ASX Australian Securities Exchange, Bloomberg); ERP migration and partner management (Microsoft, Sage); EPOS and payment integration (Square, Xero); Trading and market data access (BBY, Bloomberg, GBST, Iress)
MODERN WORKPLACE SOLUTIONS
Communication and Collaboration: Microsoft 365 (Exchange, Office, OneDrive, SharePoint, Teams, Yammer); Google Workspace (G Suite); Third-party services and workflow integration (Apple iCloud, Atlassian Trello, Dropbox Business, Slack, TeamViewer)
Content Creation and Design: Adobe Creative Cloud for Teams and Enterprise; Autodesk 360 Cloud Services; Microsoft Office 365 applications
Security, Configuration and Compliance: Cloud-native endpoint security (Microsoft, Sophos, Symantec, Trend Micro); Zero-touch deployment (Microsoft Autopilot, Apple Business, Fleetsmith); Microsoft Compliance Manager and Microsoft Endpoint Manager (Intune)
